Pay Rent & Access Your Account Information
Cook Properties Resident Portal
Pay Rent
Make a one-time payment or schedule automatic recurring payments to never fall behind. Our system allows you to pay with your bank account (ACH) or you can pay with a credit or debit card. Certain fees may apply.
Pay Rent Now
Electronic Service Request
To submit a non-emergency service request, please click Submit Request to log in to our Resident Portal.
🚨 EMERGENCY SERVICE 🚨
Call (585) 434-3032 and press 9 to open an emergency service request.
Submit Request
Need Help?
Not sure who to contact? We’re here to help. Use the link below to contact us and we’ll put you in touch with someone who can assist!
Contact Us